A digital operating model that removes friction without giving up human care.
Book directly on the official website: no middlemen, no hidden fees and the best rates guaranteed.
Payment is 100% online, secure and confirmed in seconds. You receive all the details of your stay by email straight away.
There are no reception staff at the hotel. Access to the building and your room is 100% digital, using personal codes sent to your phone.
We offer 24/7 human assistance by chat and phone for any issue, and continuous video surveillance for your safety.
Everything after booking (issues, invoicing, changes, questions) is handled through digital channels for maximum speed and traceability.
Behind every message there are real people from our team, not bots. Average response time under 5 minutes during daytime hours.
Simple, functional rooms for guests who value quiet and independence.
Add rooms from the menu Rooms → Add.
Direct links to central Madrid, Barajas airport and the main business parks in the south.
Set the Mapbox token in Customise → Location.
Times, access and house rules before you book.
You can check in from 15:00. If you need to arrive earlier, message us and we will check availability.
Rooms must be vacated by 11:00. Late check-out is available on request.
Your personal code arrives on your phone before you do. It opens the main door and your room, with no desk to stop at.
There are no staff waiting at a desk. Check-in is fully self-service, available at any time of day or night.
Our AI assistant handles the usual questions instantly. For everything else, our team replies in under 5 minutes during daytime hours.
Please respect your neighbours’ rest by keeping noise down at night.
No parties or gatherings. Each room is designed for a maximum of two people.
No smoking or vaping inside the building. Smoking in the room incurs a €150 penalty.
For now, we cannot accommodate pets.
A human reply in under 5 minutes during daytime hours.